FAQ's
1 - Colour and size
1.1 Are there more colours than black?

We launched LINJA to introduce the Little Black Dress of high heels. In line with this, we only produce black high heels. Our first model is available in smooth black leather, and our second model will be available via the Kickstarter campaign in smooth black leather, black suede, and black crocodile print leather.

 

In the future we will add new variations, so if you wish to be informed, sign up for our newsletter.

 

1.2 Can I order half sizes?

Yes. For the first model, sizes 35-41,5 (including half sizes) are available. 

For the new model, sizes 35-42 (including half sizes) are available.

 

1.3 Can I compare a LINJA shoe size with the shoe size I am used to?

We highly recommend using our size guide to determine your LINJA shoe size. Because our shoes are unique, the size of your pair of LINJA shoes can diverge from the shoe size you are used to. 

 

However, it is also important to note that if you have wider feet than average, you may need to order half a size bigger than the size guide indicates. And vice versa when you have narrow feet than average, you may need to order half a size smaller than the size guide indicates.

 

1.4 How high is the heel?

The heels of a pair of LINJA shoes is a 'one heel size that pleases all'. They are 10 cm (or 3.9 inches) high, however due to the design many women indicate it feels like a 7 cm (or 2,7 inches) high heel. This is a result of the special construction that we have developed.

 

With the 2nd model, we added 1 cm (0.4 inches) to our heels, making them 11 cm (4.3 inches) high. However, with the same level of comfort and feeling that the heel is not as high as it looks.

 

2 - Stores
2.1 Where can I try on a pair of LINJA shoes?

We have an exclusive collaboration with K Style Lab in Hong Kong. Their collection is exclusively focused on new and upcoming designers and brands for the Asian market.

 

3 - Delivery and returns
3.1 I live outside of the Netherlands, is it possible to buy a pair of LINJA shoes?

At this moment LINJA shoes are exclusively sold within the following EU countries: the Netherlands, Belgium, Luxembourg, France, UK, Denmark and Germany.

 

Sign up for our newsletter to be informed when we will expand to other countries. 

 

3.2 How long do I have to wait before my pair of LINJA shoes will be delivered?

You will receive your LINJA shoes the following (working) day within the Netherlands. For the other European countries where we deliver our shoes, it will take between 2 and 3 working days.

 

For the new model, ordered via Kickstarter, the shoes will be delivered in December 2016. For the current update on the delivery for the 2nd model, please go to the Kickstarter page.

 

3.3 Can I return my LINJA shoes to the store where I bought my LINJA shoes?

Yes, you have to return your LINJA shoes at the W Hotel, XBANK store where you bought them.

4 - LINJA shoes
4.1 What makes a pair of LINJA shoes so special?

LINJA shoes are the best stylish and comfortable high heels in the world. The secret is hidden inside. Invisible to the eye, tangible for the feet. For a more detailed description, click here.

 

4.2 Where are LINJA shoes made?

LINJA shoes are handmade in Italy with high quality materials and manufactured by the best Italian craftsmen. For more information, click here.

 

 

 

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